Steve saved me hundreds of pounds when I took a daughter’s car for a quote for a reconditioned gearbox/repair. She had had a burned out clutch and a snapped gear change cable fitted elsewhere but the gear change was problematic and a gear selector inside the gearbox thought to be damaged as a result of the burn out.
I’d Googled lots of suppliers, but A1 got back smartly and suggested I brought it in that afternoon for a free check. Steve and the team quickly spotted that only the gear change cables needed adjusting, and some grease applied to part of the gearbox which shifts the gear lever left and right. He even marked the part with a felt tipped pen. He couldn’t do the job then, so suggested I took it back to the original garage. I did, they understood his directions, and quickly fixed the problem free of charge.
As Steve said, I should have gone to them first. You should, too.