My car has had a stiff clutch for a number of years but Toyota dealership service people had told me it was normal. The clutch finally went one Friday night. I needed the car I tried to get in touch with my local Toyota dealership on the Saturday morning but they would not pick up the telephone. In the end I rang A1 in Tipton They said if I took it to their shop by 12.00 it would be fitted with a new main dealer clutch that afternoon. I took it and it was repaired three hours later. The pleasing part was they found out why my clutch had been so stiff, apparently it was a worn lever part of the clutch and it only cost an extra £29.00 to supply and fit the new part. It feels like a band new car. Very pleased!