My moms audi a4 20ltr turbo

How do I start, well Wednesday 5th of July 2017 I got a phone call off my mom saying she had broken down she was recovered by the AS the clutch had gone. On Thursday 6th I phoned A1 Clutches who gave me a price for the repair work and even arranged collection of the car, as promised Thursday night a recovery driver arrived to collect the car. During the recovery though my mom had an accident and tripped on the kerb smashing her face on the floor, my mom is 76 the recovery driver was good enough to help my mom up and back into the house not leaving her until he knew my daughter had rung me for help so my first thankyou is a massive one to the recovery DRIVER THANKYOU THANKYOU for helping my mom. Secondly I would like to thank all the members if staff at A1 Clutches who took to work straight away on my moms car and had it fixed and ready to be collected on Saturday 8th. A fantastic professional job from start to finish thankyou will definitely use you again and recommend you to friends and family