My vehicle went into A1 for an investigation and repair due to an intermittent knocking noise coming from the front left-hand side of the vehicle. I was pleasantly greeted by the receptionist in the morning, exchanged my car for a courtesy car, and was called later in the afternoon to say my vehicle was ready. I have used A1 previously and each time have found them to be consistent, with a great right first time / can-do attitude. I have also found they work efficiently without compromising the quality of work. Approx. 3 weeks on, and the issue has not returned. A great team at the Tipton Branch; many thanks to Amrik, the office staff and of course all the mechanics for their exceptional approach to customer service and resolving issues competently first time.