The response to my emergency of 31-03-2021 was hugely impressive. A courtesy car was provided and the gear linkage problem on my car was fixed by the next morning. Becky (Assistant Manager) was very customer service focused, professional, efficient and personable. My gear change still feels stiffer than originally but I suspect it will bed in as the new cables are worked in. A one year guarantee provides peace of mind should it need to return for further advice. An excellent company to do business with. Thank you to everyone.